Privacy Policy

1. Information We Collect

Student Application Support may collect the following types of information when you interact with our services:

• Personal Information: Name, email address, phone number, and WhatsApp number when you contact us or subscribe to our services.
• Academic Information: Entrance exam rank, preferred colleges, course preferences, and other admission-related details you share with us.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and browser type.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide college admission guidance and counselling support.
• To send you admission-related educational updates, counselling information, schedule changes, and important announcements via WhatsApp.
• To provide rank-based college predictions and application assistance.
• To share educational resources and relevant materials.
• To improve our website and services based on usage patterns.
• To respond to your inquiries and provide customer support.

3. WhatsApp Communication

By providing your WhatsApp number and contacting us through WhatsApp, you consent to receive messages related to college admission updates, counselling schedules, and educational resources. You may opt out of receiving messages at any time by sending "STOP" to our WhatsApp number or by contacting us directly. We use WhatsApp as a communication channel and do not share your WhatsApp number with third parties.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand visitor behavior. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

5. Data Protection

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Third-Party Services

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We use third-party platforms, including WhatsApp (owned by Meta Platforms, Inc.), for communication purposes. Your use of these platforms is governed by their respective privacy policies.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate personal information.
• Request deletion of your personal information from our records.
• Opt out of receiving WhatsApp notifications at any time.
• Withdraw your consent for data processing where applicable.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of significant changes through our website or WhatsApp. Your continued use of our services after any changes constitutes your acceptance of the updated policy.